Shipping and return policies for Massacre

Shipping Info

Shipping by USPS - First class mail.

Allow 7 to 14 days from the time of order for shipment to ship out.
*OVERSEAS BUYERS, please be aware of your country's customs and tax fees.
**We will not be held responsible for abandoned or neglected packages left at customs. If you do not pick up our orders and it is returned to us you will not be refunded.** (** If the package is RETURNED to us and you still want your merchandise, you must contact us and repay for the shipping - we will not double pay for shipping on packages that were returned to us.)

All goods are dispatched suitably packaged for transit purposes only. If goods arrive damaged they must be accepted as such and you must contact us within 48 hours from the day of package delivery. However, we do not take responsibility for goods that have been damaged during the mailing process or after delivery as a result of poor handling or storage.
We reserve the right to refuse the supply of products or services to any individual or company.
You may request an upgrade to your order for insurance to be added - BUT - you must contact us directly with this request and be willing to pay extra fees for your shipping for such services.

**SUSPENDED & RESTRICTED Mail Service from the US. Please be aware of Covid restrictions and suspended mail service to specific countries. Until these restrictions are lifted if you reside in one of the countries under these strict rules please know we will be unable to send you physical merchandise.
We regret that will not be able to honor any orders from restricted countries.
You may look up which countries are still under suspension by going to the link below.
about.usps.com/newsroom/service-alerts/international/welcome.htm

Return Policy

No Returns